1. Introduction

Welcome to actionanimefigurines.com. By making a purchase on our website, you agree to these Terms and Conditions. Please read them carefully before completing your order.

2. Company Information

Lenapya. LTD
71-75 Shelton Street, Covent Garden, London,
UNITED KINGDOM WC2H 9JQ
Email: espereminza@gmail.com

3. Orders and Payment

When you place an order on our website, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to acceptance and availability.

• We accept payment via major credit and debit cards, PayPal, and other payment methods available at checkout.
• Full payment is required before we process your order.

4. Order Processing and Handling Time

• Once your order is placed, we will process it within 48 hours.
• Orders are processed and shipped on business days (Monday through Friday, excluding holidays).
• You will receive an email notification once your order has been processed and shipped.

5. Shipping and Delivery

We offer delivery within the United States.

• Delivery Time: Estimated delivery time is between 10 to 12 business days.
• Shipping Methods: We partner with reliable couriers to deliver your order. Specific couriers may vary depending on location.
• Shipping Costs: Shipping costs will be calculated at checkout based on your shipping address.
• Order Tracking: Once your order has been shipped, you will receive a tracking number to monitor your delivery progress.

Please note that shipping delays may occur due to unforeseen circumstances such as weather, customs, or courier issues. We will notify you of any significant delays.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return your product within 30 days of receiving it, as long as it is unused, in its original packaging, and in resellable condition.

• To initiate a return, please contact us at espereminza@gmail.com to receive instructions.
• The customer is responsible for the return shipping costs unless the item is defective or damaged.

Once we receive the returned item, we will process your refund to the original payment method. Please allow up to 7 business days for the refund to appear on your account.

7. Damaged or Defective Items

If your item is damaged or defective upon arrival, please contact us immediately at espereminza@gmail.com. We will arrange for a return and provide a full refund or exchange, depending on your preference.

8. Cancellations

Orders may be canceled within 24 hours of purchase. After this period, orders are processed and cannot be canceled.

9. Liability

We are not responsible for any indirect, special, or consequential damages arising from the use or inability to use our products.

10. Privacy and Data Protection

We value your privacy. For more information on how we handle your personal data, please refer to our Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States.